Mountain West Auto is a well-established automotive brand that has been serving customers in Washoe County for years. Known for its reliability and exceptional customer service, Mountain West Auto has gained a reputation as a trusted name in the industry. With a wide range of vehicles available, including trucks, SUVs, and sedans, customers can find the perfect vehicle to fit their needs and lifestyle. The knowledgeable sales team at Mountain West Auto is dedicated to helping customers find their dream car, providing assistance and guidance throughout the purchasing process. Additionally, Mountain West Auto offers competitive financing options, making it easier for customers to drive off in the vehicle of their choice. Committed to customer satisfaction, Mountain West Auto strives to exceed expectations and create a positive car-buying experience for every individual.
Reviews
DO NOT GO HERE UNDER ANY CIRCUMSTANCES!!!! David Paginini, Maggie in Accounts payable, the front desk clerks for Service & Sales departments and all the sales managers (the ones you never get to talk to or meet in person) are all absolutely terrible people, but great liars and snakes!!! They don’t answer their phones whatsoever over a 3month span. Blame you for repairs that you asked to be completed before taking the car off the lot. Also they had my car for over 4 days and damaged the passenger door with some tool. I will upload images now! I will report this crime as vandalism/property damage to the local police and have the Better Business Bureau investigate this establishment.
I’ve bought a few vehicles in my lifetime and this was, hands down, the easiest no pressure deal ever!!! Soto listened to what we wanted and made it happen. No attempt to up-sale or any other “tactics”, just a good old, easy goin, family friendly purchase!!! Go check them out, be sure to ask for Soto, and tell Levi hello too!!
This place & the people who work here are beyond amazing. We came in with an interest in a truck, walked out with all of this for next to nothing a month. We had an amazing salesman David paganini, he went above & beyond to find us exactly what we wanted. Our finance guy Tom was the absoulute best, he made what we wanted happen. I cant even wrap my head around what just happen...so grateful.
These guys work as a true team! Did absolutely everything they could on a whim to get us into our new car, and out from under our old car that was financially draining us! Very compassionate crew!
This place is GREAT! Desmond was really professional, quite impressive. He answered all my questions, helped me get the car I wanted and needed. I was pretty nervous about buying my first car but he made the experience very quick and easy. Got me the perfect car! If you’re looking for a car or it’s your first time buying a car, I recommend you to go check them out and asks for Desmond. He’s amazing! Promise you won’t regret it👍🏼
If I could give negative stars I would. They screwed me hardcore. Took money out of my account without permission, repo'd when payment wasn't late, sold it at auction within 30 days of repo and RESOLD it on their own lot! And not a single …
Bought a car. Just never felt right. Didn’t offer to change the oil. The horn doesn’t work. Feel like they just used me for the jeep I traded in. They were your buddy til you sign the papers. Just what to tell you think it throughly threw. Be for signing.
I had a great experience buying my car at mountain west auto! The staff was very friendly and worked with me to accommodate me in every way. I absolutely love my car and I am so happy I decided to purchase from this dealership. I’ll be sure to refer all of my friends and family to mountain west auto in the future.
I did business with Soto and skeeter both very nice I just got a 2018 if was the quickest deal iv done! Iv only had my suv a week a got sick when I did get it but I’ll be sure to update with then two months but so far everything is grate no issue and they have called and checked on me twice since iv drove of the lot with it !
Mountain west is absolutely the worst. At first I thought it was a great deal. Problems after problems after! Not only did they sell me a car with major damage they didn’t pay off my trade in and now I am struggling to fight this off my …
Location
1220 Kietzke Ln, Reno, NV 89502, United States
Hours
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Monday
09:00 AM - 08:00 PM
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Tuesday
09:00 AM - 08:00 PM
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Wednesday
09:00 AM - 08:00 PM
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Thursday
09:00 AM - 08:00 PM
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Friday
09:00 AM - 08:00 PM
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Saturday
09:00 AM - 08:00 PM
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Sunday
09:00 AM - 05:00 PM
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